Privacy Policy
Section Title
Privacy Policy
Effective Date: 10/2024
Ivy & Oak ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.ivyandoak.com ("Website"). By accessing or using our Website, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide and improve our services. This may include:
a. Personal Information:
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Name
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Email address
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Phone number
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Mailing address
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Payment information (when making purchases or bookings)
b. Non-Personal Information:
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Browser type and version
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Operating system
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IP address
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Pages viewed on our Website
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Time and date of your visit
c. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, track Website usage, and personalize content. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide and improve our services.
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To respond to your inquiries and requests.
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To process transactions and send confirmations.
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To send marketing communications (with your consent).
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To monitor Website performance and detect technical issues.
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To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share it with:
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Service Providers: Third parties that assist us in operating our business, such as payment processors, hosting providers, and marketing platforms.
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Legal Obligations: Authorities if required by law, subpoena, or other legal processes.
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Business Transfers: Entities involved in a merger, acquisition, or sale of assets.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
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Access and Portability: Request a copy of the personal information we hold about you.
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Correction: Request correction of inaccurate or incomplete information.
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Deletion: Request deletion of your personal information, subject to certain exceptions.
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Opt-Out: Opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
To exercise your rights, please email us at [Insert Email Address].
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Ivy & Oak